What is your role at UWGP? I have the great privilege of leading United Way of Greater Portland's phenomenal staff team to work in and with our community to achieve long-lasting positive change.
What’s your favorite work moment so far? My favorite moments are when UWGP connects with new partners. I believe with my whole heart that people and organizations want to be part of positive change. Strengthening the social fabric of our community by helping to find a place for each organization and individual to connect and contribute truly inspires me to come to work each day.
How do you take your coffee? I take my coffee and my tea with milk, no sugar.
What’s your favorite book? Long-time favorite: "All the King's Men" by Robert Penn Warren. Recent favorite: "All the Light We Cannot See" by Anthony Doerr
What’s on your bucket list? Hike the Milford Track again, this time with our children.
Dan Coyne, Senior Vice President, Community Impact
What is your role at UWGP? Dan oversees community impact efforts tied to United Way’s goals around education, financial stability, and health – the building blocks of a good life. He aligns funding, volunteerism, public policy, advocacy, and other strategies to ensure impact is made at the population level throughout Cumberland County. A principal architect of Thrive2027, he provides strategic leadership to the Thrive2027 Council, a group that includes executives, administrators, and public officials from throughout Greater Portland that provides overall guidance and oversight of efforts to ensure the success of three bold community goals.
What’s your favorite work moment so far? There are so many, but being part of the community-wide process that resulted in Thrive2027. In particular, seeing and hearing 2,200 people in Greater Portland articulate a compelling vision for a stronger community and then many working to make positive change inspires me every day.
How do you take your coffee or tea? Like a milkshake: with cream and a natural sweetener
What’s your favorite book? "Master of the Senate: The Years of Lyndon Johnson III"
What’s on your bucket list? Traveling to all seven continents and running the Antarctica marathon
Monica Sanders, Senior Vice President, Operations and Planning
What is your role at UWGP? I lead the Operations and Strategic Planning for UWGP. These functions include finance, information technology, strategic planning, facility management, board committee work and risk management.
What’s your favorite work moment so far? I can't narrow to one moment! I am proud every time I represent us in the community, every time I work with the leadership of our Board and any time I hear from someone externally how wonderful our staff is!
How do you take your coffee or tea? Mostly iced green tea unsweetened from Starbucks.
What’s your favorite book? Wouldn't I love to have time to read....
What’s on your bucket list? Going to see my sister in Bosnia. Also, anywhere warm (must include palm trees) in the Maine winter!!
Senior Vice President, Resource Development and Marketing
Matt Wolcott, Senior Vice President, Resource Development and Marketing
What is your role at UWGP? As Senior Vice President of Resource Development and Marketing, Matt oversees the fundraising and revenue generation strategies and marketing efforts at United Way of Greater Portland.
Matt has been in the non-profit sector specializing in resource development for over a decade. The common thread throughout his non-profit career is a focus on education. He has led annual and capital campaigns for a wide variety of organizations including an international organization in Guatemala, an independent school in New Hampshire, and a national youth conservation organization now based in Washington D.C.. Earlier in his career, Matt was involved in marketing and communications for a global Fortune 1000 company outside Boston.
Matt is active as a volunteer with the Rotary Club of Portland, Boy Scouts of America, Safe Passage, and serves as a lay leader with his church. He is a graduate of Plymouth State University. Matt resides in Falmouth with his wife, Leah and their three young children.
What’s your favorite work moment so far? Witnessing the genuine care and sense of responsibility that our community leaders demonstrate is both inspiring and gives me great hope for the next generation of leaders behind them.
How do you take your coffee? Little bit of soy milk, no sweetener.
What’s your favorite book? "Catcher in the Rye", "The Bible", "Into Thin Air"
What’s on your bucket list? Newport-Bermuda Race (crew for hire!)
What is your role at UWGP? Community Impact Director, Education My primary focus is to support a group of community leaders as they guide the work of Goal 1 to increase the number of children in Cumberland County with high quality early learning experiences resulting in a higher percentage of children reading proficiently by the end of third grade. It is a fascinating combination of analyzing data to understand outcomes for children across the county at a population level and listening to families and service providers about the individual experiences that children are having. With this kind of information, working with the Goal 1 Cabinet and community volunteers, we design approaches to support kids and families using our primary tools of funding, volunteerism and advocacy.
What’s your favorite work moment so far? I get the most fulfillment out of moments when needs and resources to meet those needs come together. I can be in a meeting with folks working in a community agency who mention that their summer program does not have enough books in the appropriate languages and later that day receive an email from an organization wanting to provide free books where there is need. I love being a conduit of community solutions.
How do you take your coffee? Variable.
What’s your favorite book? I read really broadly. Right now I have on my bedside table "Devotions" which is selected poems from Mary Oliver. It keeps me grounded in the beauty of simplicity.
What’s on your bucket list? My bucket list generally only contains the most recent activity to grab my attention. Right now that is a 220+ mile running relay in New Hampshire in September. I also have vague notions of learning to play the double bass and becoming a certified yoga instructor, but not by September!
Kerrie Keller, Community Impact Manager, Financial Stability
What is your role at UWGP? As the Project Coordinator in Volunteer Engagement, I connect people to opportunities to create positive change in our community. My role involves coordinating projects and events, managing our local VolunteerME website, tracking and reporting on volunteer engagement data, and strengthening the capacity of local organizations to engage volunteers. I am a proud AmeriCorps VISTA alum and graduate of the University of Vermont.
What’s your favorite work moment so far? From community conversations and workplace rallies to reader trainings and food drives, I love how UWGP brings together people from different parts of our community to ensure that Greater Portland is a great place for everyone.
How do you take your coffee or tea? Herbal tea for me.
What’s your favorite book? I don’t like picking favorites, but if I had to, it might be a three-way tie between "To the Lighthouse" by Virginia Woolf, "The Phantom Tollbooth" by Norton Juster, and "Extremely Loud & Incredibly Close" by Jonathan Safran Foer.
What’s on your bucket list? I have always wanted to take a ride in a hot air balloon!
Kim Moore, Project Director, Greater Portland Workforce Initiative
What is your role at UWGP? Project Director for the Greater Portland Workforce Initiative- a 21 Stakeholder organization collaboration that the United Way of Greater Portland serves as the "backbone" for. I've worked in the field of workforce development for about 12 years in both Maine and Virginia.
What’s your favorite work moment so far? The day we celebrated our Bridge to CNA/Healthcare Professions class completion with a food-filled graduation ceremony. Such a joyful event- seeing the change in skills and confidence of the participants over the 8 weeks of intense training!
How do you take your coffee or tea? Coconut sugar (it's surprisingly good in coffee!) and half and half.
What’s your favorite book? All of them!!!! Most recently "Beneath a Scarlet Sky" by Mark Sullivan
What’s on your bucket list? #1—Start a bucket list...
What is your role at UWGP? I am the Health Community Impact Director and staff to Thrive 2027 Goal 3. I attended the University of South Carolina, School of Public Health and have spent the last 20 years working to promote and support healthy communities in South Carolina and Maine. At United Way of Greater Portland, we do that by working to meet people where they are to increase access to mental health and substance use prevention and treatment services.
What’s your favorite work moment so far? My favorite work moment happens every year when I get to participate in the decision-making process. It is inspiring to work with Thrive2027 cabinet members and community volunteers as they work through the process and make grant decisions.
How do you take your coffee? Mostly decaf and mostly black.
What’s your favorite book? "To Kill a Mocking Bird"
What’s on your bucket list? To drive across the US.
What is your role at UWGP? In my role as Director, Volunteer Engagement, I help ensure there are a variety of opportunities for people to volunteer to reach our community's goals no matter how much time they have to give. Often this is through helping organizations identify opportunities for team projects, but also through days of service, internal opportunities and developing projects in collaboration with our many community partners. Every day is different which keeps the job exciting.
What’s your favorite work moment so far? We do a lot of work with our education partners. One of my favorite things is to start the day in an elementary school classroom. There is so much energy. Teachers at that age group are amazing. I love seeing the students when something clicks and they are able to identify a new letter or read the sentence that has been a struggle for them. Their minds are always soaking in information and they're full of questions.
How do you take your coffee or tea? Coffee. Strong. Black (no sugar).
What’s your favorite book? There's no way I can answer this with just one title.
What’s on your bucket list? This is such a long list…travel mostly, Galapagos, Alaska and Delaware are at the top…can’t explain Delaware…it’s just there.
What is your role at UWGP? I assist the financial/operations team in all aspects of accounting for the financial information of our organization. It is a role that works with and supports the entire staff.
What’s your favorite work moment so far? It is rewarding to be thanked by donors for being a part of working to improve our community.
How do you take your coffee or tea? natural almond milk creamer
What’s your favorite book? "When We Were Kennedys" by Monica Wood
What’s on your bucket list? Retire on or near the ocean
What is your role at UWGP? In 2002, I joined United Way of Greater Portland as a Loaned Executive. I immediately realized that I had to be a part of this magical organization. Opportunity presented itself, and I gratefully accepted a position as the receptionist. Fast forward to today. Currently I am the Operations Support Specialist, reporting to the Sr. Finance & Operations Manager. As the face of first impressions, it is my mission to provide excellent customer service to all visitors, volunteers, and staff members who pass through the doors of UWGP, or reaches out to us by phone.
What’s your favorite work moment so far? Collecting household items donated to UWGP through our Gift-In-Kind program, in my Mother’s Taurus station wagon, and delivering them to needy families and New Mainers settling into our community.
How do you take your coffee or tea? I enjoy sipping a yummy cup of Jamaican Me Crazy flavored coffee with cream, or a 32 oz. cup of Aroma Joe's green tea with nothing in it.
What’s your favorite book? Any book that leaves a smile in my heart when I turn the final page.
What’s on your bucket list? 1.) Dine at the Lost Kitchen with my daughter, Jenny. 2.) Sample wine at a vineyard in Quebec with my dear friend Hernan. 3.) Dance with my darling Chomba at his wedding. 4.) Visit Italy and submerge myself in the richness of the culture by staying with a host family.
What is your role at UWGP? While my title is Executive Assistant to Liz Cotter Schlax, I also coordinate the meeting schedules for the Board of Directors, Executive Committee, Finance Committee and the Board Development and Governance Committee. We have an amazing group of dedicated volunteers who serve on our Board and committees, and it's a pleasure to work with them.
What’s your favorite work moment so far? My favorite work moment was when the Thrive2027 goals were adopted.
How do you take your coffee or tea? With milk
What’s your favorite book? It's impossible for me to pick just one!
What is your role at UWGP? As Director of Human Resources, I oversee functional and strategic HR initiatives for the organization. I provide consultation to our Leadership Team on HR initiatives, compensation, benefits, training and development, and federal and state employment law, and I serve as a resource for our staff for all HR-related matters. Above all, I am passionate about providing the tools and resources to help our employees succeed in their roles, and I strive to maintain a robust HR program that is designed for both organizational and individual success.
What’s your favorite work moment so far? Seeing an employee challenges themselves to step outside their comfort zone is always rewarding - we have an incredibly supportive staff and we cheer for those who try something new. We laugh together, we work hard, we eat (a lot) and we always try to do our best both for our own self-improvement and to serve our community in the most effective and positive way.
How do you take your coffee or tea? With a side of gratitude
What’s your favorite book? "The Milagro Beanfield War" by John Nichols
What’s on your bucket list? Developing a bucket list
Lisa Miller Bertsch, Resource Development and Marketing Assistant
What is your role at UWGP? I worked in the corporate sector for over 25 years but always had a connection to the United Way through my employer. When I decided to make a change and explore the non-profit world, I was delighted and honored to become an employee here at United Way of Greater Portland. I am now the assistant for the Resource Development and Marketing team, which really means I am a "jack-of-all trades" and do whatever needs to get done to support the team.
What’s your favorite work moment so far? My walk to work each day inspires me as I pass by public housing for newcomers to Maine. The languages I hear, the bright clothing I see, and the babies peeking out of slings on their mothers' backs, all remind me that people come to our country hoping they will find opportunity and something better. So despite the evidence of drug abuse, mental illness and homelessness I also see on my walk to work, these newcomers give me hope and remind me to look for, and appreciate, the positive things happening in our community and here at work.
How do you take your coffee? Iced coffee, 2 Splenda, 1 skim.
What’s your favorite book? If I have to pick just one, I would say "Bel Canto" by Ann Patchett. It is just a lovely book.
What’s on your bucket list? Go back to New Zealand.
Kristin Chase Duffy, Vice President, Community Engagement
What is your role at UWGP? Kristin joined United Way in 2013. As the Vice President of Community Engagement, she leads marketing and communications, corporate and community engagement, and United Way's annual campaign. Kristin received a BA in Communications and a MBA with a Concentration in Marketing from Bentley University. She has over 20 years of experience in marketing, communications, and engagement with nonprofit and for profit organizations. As a Mainer, who returned after a few years away because Maine is awesome, she loves to spend time with her husband and two kids and play in her gardens.
What’s your favorite work moment so far? I have the privilege of working with staff and volunteers everyday who are incredibly dedicated to and are making a difference in our community. It fuels me with a powerful sense of possibility.
How do you take your coffee or tea? Black
What’s your favorite book? "Game of Thrones" series
What’s on your bucket list? Watch the Tour de France in person with my husband.
What is your role at UWGP? I mostly oversee our large scale communications—from mass emails and social media to direct mail and brochures. I'm actually in charge of this website.
What’s your favorite work moment so far? I really love to volunteer with the community partners that we support. It seems like every single volunteer opportunity is suddenly my new favorite work moment.
How do you take your coffee or tea? Black with two ice cubes
What’s your favorite book? I really like "The Undercover Economist" by Tim Harford
What’s on your bucket list? Step foot on every continent
What is your role at UWGP? I'm a fundraiser that helps our community partners run their United Way campaigns. I have been fundraising at United Way for four years, working closely with individuals and organizations to help build strong community relationships.
What’s your favorite work moment so far? Working with so many colleagues, companies, and volunteers who genuinely care about their work is incredible.
How do you take your coffee? Black!
What’s your favorite book? "An Empire of Wealth" by John Steele Gordon. Everyone should read it!
What’s on your bucket list? See Machu Picchu, northern lights, and the Colosseum.
What is your role at UWGP? Director, Donor Engagement. I work with our Tocqueville Society members, Leaders' Circle donors, and Affinity Groups (Women United and the Brick & Beam Society). I also get to work with one of our Lead Corporate Partners, WEX, to support their campaign.
What’s your favorite work moment so far? I am inspired by the members of Women United and their commitment to impacting change in our community.
How do you take your coffee? Tea black, coffee with milk.
What is your role at UWGP? I work with our company partners, engaged donors and nonprofit community to raise funds to support United Way's work in the Greater Portland community. I do so by creating meaningful relationships to build a network of caring individuals so that together we can solve the most pressing needs in our community.
What’s your favorite work moment so far? During my time working at another United Way, I helped to distribute 6,500 Thanksgiving meals to the Boston community. It was incredibly impactful and fun to work with hundreds of volunteers to both pack and distribute these meals.
How do you take your coffee? Caramel syrup and soy milk.
What’s your favorite book? "A Thousand Splendid Suns"
What’s on your bucket list? To serve as a Peace Corps member.