Privacy Policy

This web site is the responsibility of United Way of Greater Portland. The following policies apply to and all other web sites owned and operated by United Way of Greater Portland.

United Way of Greater Portland is committed to protecting your privacy. Except as described below, no personal information is shared, sold, rented, or traded to third parties.

What Information We Collect

We automatically collect and/or track the following information from visitors to our web site, and persons who communicate with United Way via e-mail: (1) e-mail address (if we receive an e-mail communication); (2) home server domain name; (3) information knowingly provided by visitors in on-line forms, registration forms and surveys; and (4) aggregate/user-specific information on which web pages visitors access. “Personal information” is information about a natural person that is readily identifiable to that specific individual. It includes, for example a person’s name, street address, e-mail address, fax number, or telephone number. We will not collect any personally identifiable information about you through our web site, unless you voluntarily use our site to make a donation or pledge, send us an e-mail message, participate in a survey, or fill out and send an on-line form.

On-line Pledging

If you choose to contribute to United Way of Greater Portland via the Internet you must complete an on-line pledge form (ePledge). Our pledge form asks you to provide us with your name, address, zip code, e-mail address, pledge amount, pledge type (credit card or direct bill), and, if applicable, information directing your pledge be used in a targeted service area or paid to a specified agency. If you choose to pay for your gift by credit card, you must provide your credit card type, credit card number, billing address, and expiration date.

If your employer has elected to host an ePledge campaign, you will be asked to complete an on-line pledge form providing the information noted above. However, in addition to the option of paying for your gift by credit card or direct bill, you also have the option of paying for your gift by cash or payroll deduction. If you participate in an employer sponsored ePledge campaign, we will also provide the information we collect to your employer.

As with most on-line purchases, United Way of Greater Portland employs certain security measures intended to safeguard your personal information (see “Security” below).

How Information is Used

The information we collect is used to for billing purposes, to complete your donation and for future communications. Unless you instruct us not to, we will provide the agency you have designated (if applicable) to receive your contribution with your name, address, and the amount pledged so they may acknowledge your gift and communicate with you directly. We may also provide the designated agency with your e-mail address.

Your e-mail address may also be used to send you information related to your giving or volunteer activities or to give you information relative to your specified interests or agencies. You will always have the option to unsubscribe to future e-mails (see “opt-out right” below).

Disclosure of Information to Third Parties

We may disclose the information we collect from and about you (including but not limited to personal information): (i) when we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with our rights or property, donors or other users of our web sites, or anyone else who could be harmed by such activities, or is appropriate or necessary to take precautions against liability, investigate and defend against any third-party claims or allegations, and/or protect the security or integrity of our web sites; (ii) to respond to judicial process and provide information to law enforcement agencies in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law, or in the good-faith belief that such action is necessary to comply with state and federal laws; (iii) to other charitable organizations as described above, and/or to our affiliated organizations, or other businesses or persons for the purpose of processing any request or transaction on your behalf (for example, your employer for employer-sponsored ePledge campaigns and credit card processing companies or other service providers for purposes of processing donations made via credit or debit card); or (iv) otherwise with your consent. We may sell, transfer or merge with other organizations or entities and, in such case, we may transfer or assign the information we have collected as part of such merger, acquisition, sale, or other change of control. In such transactions, your information (including your personal information) may be included in the transferred business assets. We may use aggregate information to identify and develop services and campaigns that may be of interest to you and/or share this information with certain third parties for similar purposes. Except as set forth above, we will not share any of your personal information with any third party, unless we have received your express permission to do so.


We have established and maintain security standards and procedures intended to protect our users’ information. When you submit personal information via the web site, your information is protected both on-line and off-line. We have installed a number of measures to protect the confidentiality of your personal information.

  • We have a firewall to prevent unauthorized access to our systems.
  • Pledge information resides on a separate database server behind this firewall. We safeguard this information with an encryption technology called Secure Socket Layer (SSL). UWGP makes reasonable efforts to protect donor information using commercially available methods. Examples of this effort include use of active intrusion detection, anti-virus/anti-malware software. United Way of Greater Portland has created a registration/log-in process so that your personal profile is password protected and can be accessed only by you or a person authorized by United Way of Greater Portland. You should always log- out when you are done with your session so that others cannot access your account. You are solely responsible for protecting the security of your password.
  • For donors who pledge on-line, upon request, we will send an e-mail confirmation of their pledge. Due to the nature of the Internet, we can not guarantee the security of this e-mail correspondence.
  • We permit staff members and certain volunteers to access information you have provided to process your pledge and to perform certain administrative and business functions. United Way staff and volunteers who have access to such information are required to sign a confidentiality agreement that prohibits them from disclosing your information to third parties (except as described above) during and after their employment or volunteer work with United Way of Greater Portland.

Notwithstanding our security standards and procedures, your communications containing personal information may be unlawfully intercepted or accessed by third parties and/or the web site may be subject to network attacks or malfunctions. Even after we receive your personal information, we cannot and do not guarantee that your personal information will not be accessed, disclosed, altered, or destroyed as a result of a breach of our security efforts or as a result of any other event beyond our reasonable control. Accordingly, we cannot and do not guarantee that your personal information or any other information is completely secure and safe from any risk.

External Links

For your convenience, we provide a link to Get Connected Volunteer Maine a web based volunteer matching application, which is administered by a third party. United Way of Greater Portland web site and the web site provide additional links to other sites, which are operated by third parties. We do not monitor the privacy practices of these linked third party web sites and do not exercise authority over such web sites. We therefore assume no responsibility for the data collection policies and procedures of linked web sites, or for the content of such web sites. If you choose to access a third party web site linked to our site, you do so at your own risk.

Opt Out Right

Donors who provide pledge information via the on-line pledge form may opt out of having their personal information used for future communication or disclosed to third parties after the donation is processed. To opt out, donors must contact United Way of Greater Portland via postal mail or e-mail.

Access to and Ability to Correct Personal Information

Donors who provide pledge information via the web site on-line pledge form may modify, correct, change, or update their personal records by request via postal mail or e-mail. United Way of Greater Portland will send personal records only to the e-mail or postal mail address on file for the donor name associated with it.

Collection of Personal Information from Children

United Way of Greater Portland does not attempt to collect personally identifying information from children. Personally identifying information sent to us, such as e-mail, which appears to be from a child, is deleted. We cannot always determine if a visitor to its web site or the sender of an e-mail is a child.

Changes to Privacy Policy

United Way of Greater Portland reserves the right to change, amend, or update this Privacy Policy at any time. If we do decide to change our Privacy Policy, we will post those changes here so that users can determine what information we collect, how we use it, and under what circumstances we disclose it. Continued use of our web site after any posted change indicates your consent to our use and disclosure of your information in accordance with the changed, amended or updated Privacy Policy.


If any part of this Privacy Policy is determined to be invalid or unenforceable pursuant to court order or applicable law, the parties intend that such provision be amended and construed in a manner designed to effectuate the purposes of the provision to the fullest extent permitted by law.