Privacy Policy

This web site is the responsibility of the United Way of Greater Portland. The following policies apply to www.unitedwaygp.org and all other web sites owned and operated by the United Way of Greater Portland.

The United Way of Greater Portland is committed to protecting your privacy. Except as described below, no personal information is shared, sold, rented or traded to third parties.

What Information We Collect

We automatically collect and/or track the following information from visitors to our web site, and persons who communicate with United Way via e-mail: (1) e-mail address (if we receive an e-mail communication); (2) home server domain name; (3) information knowingly provided by visitors in on-line forms, registration forms and surveys; and (4) aggregate/user-specific information on which web pages visitors access. “Personally identifiable information” is information about a natural person that is readily identifiable to that specific individual. It includes, for example a person’s name, street address, e-mail address, fax number, or telephone number. We will not collect any personally identifiable information about you through our web site, unless you voluntarily use our site to make a donation or pledge, send us an e-mail message, participate in a survey, or fill out and send an on-line form.

On-line Pledging

If you choose to contribute to the United Way of Greater Portland via the Internet you must complete an on-line pledge form (ePledge). Our pledge form asks you to provide us with your name, address, zip code, e-mail address, pledge amount, pledge type (credit card or direct bill), and, if applicable, information directing your pledge be used in a targeted service area or paid to a specified agency. If you choose to pay for your gift by credit card, you must provide your credit card type, credit card number, billing address, and expiration date.

If your employer has elected to host an ePledge campaign, you will be asked to complete an on-line pledge form providing the information noted above. However, in addition to the option of paying for your gift by credit card or direct bill, you also have the option of paying for your gift by cash or payroll deduction. If you participate in an employer sponsored ePledge campaign, we will also provide the information we collect to you employer.

As with most on-line purchases, the United Way of Greater Portland employs security measures to ensure safeguard your information is safeguarded (see “security” below).

How Information is Used

The information we collect is used to for billing purposes, to complete your donation and for future communications. Unless you instruct us not to, we will provide the agency you have designated (if applicable) to receive your contribution with your name, address, and the amount pledged so they may acknowledge your gift and communicate with you directly. We may also provide the designated agency with your e-mail address.

Your e-mail address may also be used to send you information related to your giving or volunteer activities or to give you information relative to your specified interests or agencies. You will always have the option to unsubscribe to future e-mails (see “opt-out right” below).

Disclosure of Information to Third Parties

We may share the information we collect with other charitable organizations as described above. We may also provide information to other entities that need to have access to such information in connection with our processing your contribution (such as your employer for employer sponsored ePledge campaigns), credit card processing companies or other service providers). We also reserve the right to release information as required by any governmental or law enforcement agency or under a court order issued by a court of competent jurisdiction.

Security

We have established and maintain security standards and procedures to protect our users’ information. When you submit personally identifying information via the web site, your information is protected both on-line and off-line. We have installed a number of measures to protect the confidentiality of your personally identifying information.

• We have a firewall to prevent unauthorized access to our systems.
• Pledge information resides on a separate database server behind this firewall. We safeguard this information with an encryption technology called Secure Socket Layer (SSL).
• The United Way of Greater Portland has created a registration/log-in process so that your personal profile is password protected and can be accessed only by you or a person authorized by the United Way of Greater Portland . You should always log- out when you are done with your session so that others cannot access your account. You are solely responsible for protecting the security of your password.
• For donors who pledge on-line, upon request, we will send an e-mail confirmation of their pledge. Due to the nature of the Internet, we can not guarantee the security of this e-mail correspondence.
• We permit staff members and certain volunteers to access information you have provided to process your pledge and to perform certain administrative and business functions. United Way staff and volunteers who have access to such information are required to sign a confidentiality agreement that prohibits them from disclosing your information to third parties (except as described above) during and after their employment or volunteer work with United Way of Greater Portland.

External Links

For your convenience, we provide a link to VolunteerMaine.org, a web based volunteer matching application, which is administered by a third party. The United Way of Greater Portland web site and the VolunteerMaine.org web site provide additional links to other sites, which are operated by third parties. We do not monitor the privacy practices of these linked third party web sites and do not exercise authority over such web sites. We therefore assume no responsibility for the data collection policies and procedures of linked web sites, or for the content of such web sites. If you choose to access a third party web site linked to our site, do so at your own risk.

Opt Out Right

Donors who provide pledge information via the on-line pledge form may opt out of having their personal information used for future communication or disclosed to third parties after the donation is processed. To opt out, donors must contact the United Way of Greater Portland via postal mail or e-mail.

Access to and Ability to Correct Personal Information

Donors who provide pledge information via the web site on-line pledge form may modify, correct, change, or update their personal records by request via postal mail or e-mail. The United Way of Greater Portland will send personal records only to the e-mail or postal mail address on file for the donor name associated with it.

Collection of Personal Information from Children

The United Way of Greater Portland does not attempt to collect personally identifying information from children. Personally identifying information sent to us, such as e-mail, which appears to be from a child, is deleted. We cannot always determine if a visitor to its web site or the sender of an e-mail is a child.

Changes to Privacy Policy

The United Way of Greater Portland reserves the right to change, amend, or update this Privacy Policy at any time. If we do decide to change our Privacy Policy, we will post those changes here so that users can determine what information we collect, how we use it, and under what circumstances we disclose it. Continued use of our web site after any posted change indicates your consent to our use and disclosure of your information in accordance with the changed, amended or updated Privacy Policy.